Contact
Talk to a person.
Questions about a designation, your enrollment, an exam, a certificate or a refund all come to one inbox, and a person replies, usually within one business day.
support@agentcertificationinstitute.comEmail us
Choosing a designation
Tell us about your business and we will point you to the designation that fits, or to the 60-second quiz.
Take the quizVerifying a credential
Anyone can check an ACI credential on the public register with its verification ID.
Verify a credentialRefunds
Every designation has a 30-day money-back guarantee. Email us and a person handles it.
Refund policyTeams and brokerages
Buying for several agents? Team seats cost less per agent, can be paid by card or invoice, and come with a dashboard of everyone's progress.
See team seatssupport@agentcertificationinstitute.com
Monday to Friday. Include the email you enrolled with and, for a certificate question, its verification ID, and we can answer in one reply.
Company
Agent Certification InstituteOperated by Asymmetric Bets Limited, a New Zealand company
We serve real estate agents across the United States online. There is no office open to visitors.